Terms of Service

Overview

These Terms of Service ("Terms") govern your use of the UseSafe website and services ("Services") operated by DorukWell GmbH ("Company", "we", "us", or "our"). By accessing or using our Services, you agree to be bound by these Terms.

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Description of Services

UseSafe provides digital product certification, verification, and traceability services. Our platform includes:

• Product safety and compliance certification services
• Product authenticity verification and digital product passports
• Digital Product Passport (DPP) creation and management
• Regulatory compliance tracking and reporting

User Obligations

As a user of our Services, you agree to:

• Provide accurate, current, and complete information during registration and use
• Maintain the security and confidentiality of your account credentials
• Not engage in any activity that could harm, disable, or interfere with our Services
• Comply with all applicable laws and regulations when using our Services
• Respect the intellectual property rights of UseSafe and third parties

Payment Terms

For paid services, the following terms apply:

• Prices are displayed in Euros and are subject to applicable taxes
• Billing is processed monthly or annually based on your selected plan
• Refunds are available within 30 days of purchase, subject to our refund policy
• You may cancel your subscription at any time through your account settings

Service Limitations and Disclaimers

Please be aware of the following limitations:

• Services may be temporarily unavailable due to maintenance or technical issues
• While we strive for accuracy, we cannot guarantee the completeness of all information
• We are not responsible for third-party content or services linked from our platform
• Our liability is limited to the maximum extent permitted by applicable law

Intellectual Property Rights

The UseSafe platform, including all content, features, and functionality, is owned by DorukWell GmbH and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Termination

We reserve the right to terminate or suspend your account and access to our Services:

• You may terminate your account at any time by contacting our support team
• We may terminate accounts that violate these Terms or engage in harmful activities
• Upon termination, your right to use the Services will cease immediately

Governing Law

These Terms are governed by and construed in accordance with the laws of Germany. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Cologne, Germany.

Updates to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through our website. Continued use of our Services after changes constitutes acceptance of the updated Terms.